Friday, March 15, 2013
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Posted on Friday, March 15, 2013
Aside from the new name, Airphil Express will align its service standards and product offering with Philippine Airlines. Customers will also receive the same customer service experience with Philippine Airlines, a quality service that they are best known for.
With the rebranding of of Airphil Express, passengers will now enjoy amenities, complimentary snacks, drinks and reading materials, which were enjoyed only on full service carriers like PAL. Earning of Mabuhay Miles is still status quo with the new PAL Express, which took effect last October 28, 2012.
Despite the rebranding of Airphil Express, the two carriers will remain independent and distinct. PAL flights will still be manned by PAL pilots and crew while PAL Express will be manned by Airphil Express pilots and crew. Respective websites and hotlines will still be the same: PAL - www.philippineairlines.com, +6328558888; PAL Express - www.flypalexpress.com, +6328559000.
In a statement by PAL President Ramon S. Ang, he said, "It's not just a name change, but an alignment of two standards into one. With this rebranding, PAL and PAL Express will be full service carriers in terms of service, but LCC in terms of managing costs."
The big question though, what will be the new ticket price of PAL Express following the service and standard realignment?
Photo courtesy of philskies.net
This post was written by: Mark Ferdinand Tayag
Makoy is a Senior Software Engineer based in Singapore. He enjoys cooking, swimming, running and taking photos. Makoy started blogging way back 1998 during his College years. Aside from his personal blog, he maintains a music blog, an entertainment blog, making money online blog and a photo blog. A certified Filipino blogger that wants to dominate the blogosphere.
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